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This Is Service Design Doing. by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider. Released January 2018. Publisher(s): O'Reilly Media, × PDF Drive offered in: English. Faster previews. Personalized experience. Get started with a FREE account. The research in this paper is based on a theoretical and practical approach to the concept of Design Thinking, its background, characteristics, 10 Kelly and Bas Raijmakers helped us to write, edit and illustrate the selected methods 26 5 principles of service design thinking Marc Stickdorn 1.This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred About the Author. Marc Stickdorn (Austria; thisisservicedesignthinking.com; destinable.com) is co-founder of Destinable, a consultancy specializing Learn how to embed service design thinking in your organization, and change the way your teams work. Benefit from the collected knowledge in the book or Buy the eBook This is Service Design Thinking, Basics-Tools-Cases by Marc Stickdorn online from Australia's leading online eBook store.
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